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Complex care

We are here to exceed your expectations

The number of clients with complex care needs is increasing, and many patients are choosing to stay at home to receive the care they need. This requires health care workers with specialist skills, so it is necessary for them to undertake complex care training so that they can provide the most effective care patients.

Complex care comes in the form of dementia, muscular dystrophy, strokes and cerebral palsy to name a few. This requires an understanding of the assessment, care and needs of patients dealing with these conditions.

Training is an important aspect of the evolving health care sector.

Complex care training, along with other training for basic care, allows health care professionals to undertake their roles professionally and successfully.


OUR SERVICES

We offer comprehensive care for a range of complex needs, including:


- Dementia

- Head injury

- Spinal injury

- Neuro-degenerative conditions

- Challenging behaviours

- End of life care

- 24 – hour care packages

- Sit – in service

- Direct payment packages


OUR COMPLEX CARE COMPREHENSIVE TRAINING PROGRAMS

- Acquired brain injury (ABI) or Spinal Cord Injury (SCI) training

- People handling/manual handling – for individuals affected by an acquired brain injury and/or spinal cord injury

- Maintaining a Healthy Bladder and Bowel

- Skin Anatomy and Pressure Care

- PEG Training

- Catheter Care Current Guidelines and Practice

- Non-invasive ventilation (NIV) training

- Tracheostomy training

- End of Life Care


BULID YOUR CAREER WITH LA VIE EN ROSE COMPLEX CARE



MANAGEMENT AND SUPERVISION

Our employees are trained to the highest standards. They are regularly appraised and supervised. Their knowledge and practical skills are checked as part of ongoing Continuing Professional Development.


Well planed and effectively delivered care enriches and enhances people’s lives, so it’s important to us that all our employees are trained to the highest standard, keep their skills up-to-date and develop new competencies on regular basic.


INNOVATION AND TECHNOLOGY

Technology is an essential support for our employees in the care they provide, and is fundamental in enhancing the service and outcomes we provide.


Our secure online systems can be accessed by staff and the La vie en Rose booking team and delivers a live and dynamic picture of our operation. Constantly monitor staff work patterns, training update requirements, customer service feedback.


CM2000 - Staff needs to be login and logout online for visits

Malinko – Rostering system for staff, they can access rota online

Citation-Atlas – Health and Safety HR and Employment Law

Croner - Health and Safety System (Reports and Documents, office trainings)

Pass system – Assessments and care plans completed in the field

RamTracking System – Vehicle tracking system


OUR QUALITY OF CARE

The high quality of the service we provide is at the heart of La vie en Rose. Our team ensure quality and compliance by supporting regular audit processes to make sure we apply our rigorous recruitment procedures, management controls and highest delivery of care to each and every client.

Our system automatically notifies managers of staff appraisals and training updates. We are committed to ensuring that effective governance takes place. This means our clients can have peace of mind in our commitment to quality, learning and continually improving our services.



Our support model ensures we put the service user at the centre of everything we do.


THE LA VIE EN ROSE CARE PATHWAY



NEXT STEP

We believe that everything should begin with face-to-face meeting at a time that’s suitable for you, so that we can fully appreciate all the requirements you have.

Once we have assessed your needs, we will go through all the options available to you and show you a little about how we work so that your can understand how our leading edge technology and office teams will support you care.

Once your care plan is agreed, we will arrange regular reviews with you to ensure that your needs continue to be met and address any changes in your requirements of preferences.


We never close – our are phone are answered 24 – hour, seven days a week by our dedicated out-of-hours team.


Contact us:


01684 439564


07800842430 – care provider


07761953578 – care manager


07706676507 – on call


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